ChurchGrids

Mobile App — Terms & Conditions

Last Updated: April 17, 2026

1. Acceptance of Terms

By downloading, installing, or using the ChurchGrids mobile application (“App”), you agree to be

bound by these Terms and Conditions. If you do not agree to these terms, do not use the App.

These Terms apply to all users of the App, including church administrators, staff members, and

volunteers.

2. Description of Service

ChurchGrids is a church CRM and communication platform that provides the following core

services:

• A2P (Application-to-Person) SMS messaging to opted-in contacts

• Contact record management with notes and activity tracking

• Automated engagement workflows via The Grid

• People list management and ministry communication tools

ChurchGrids is designed exclusively for use by churches and religious organizations and their

authorized staff.

3. Account Registration & Access

To use the App, you must register for an account with valid organizational credentials. You are

responsible for:

• Maintaining the confidentiality of your login credentials

• All activity that occurs under your account

• Ensuring only authorized staff or volunteers access the platform

• Notifying ChurchGrids immediately of any unauthorized account use

ChurchGrids reserves the right to suspend or terminate accounts that violate these Terms.

4. SMS Messaging & A2P Compliance

ChurchGrids provides A2P SMS messaging services. By using the messaging features, you

agree to the following:

4.1 Opt-In Requirements

You may only send messages to individuals who have explicitly opted in to receive

communications from your organization. You are solely responsible for obtaining, documenting,

and honoring opt-in consent from all message recipients.

4.2 Opt-Out Compliance

All SMS messages must honor opt-out requests immediately. Recipients may opt out at any

time by replying STOP. Once a recipient opts out, you must not send further messages to that

number. ChurchGrids automates STOP handling, but you remain responsible for compliance

within your contact lists.

4.3 Message Content

You agree not to send messages that are:

• Deceptive, misleading, or fraudulent

• Harassing, threatening, or abusive

• In violation of any applicable law or regulation

• Unrelated to the legitimate ministry activities of your organization

4.4 Carrier Compliance

Carriers are not responsible for delayed or undelivered messages. Standard message and data

rates may apply to recipients. You acknowledge that message deliverability is subject to carrier

policies and network conditions outside of ChurchGrids control.

5. Data & Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these

Terms by reference. By using the App, you consent to the data practices described in the

complies with applicable privacy laws including but not limited to TCPA, CAN-SPAM, and any

applicable state regulations.

6. Prohibited Uses

You may not use ChurchGrids to:

• Send unsolicited commercial messages or spam

• Harvest or scrape contact information without consent

• Impersonate any person, organization, or entity

• Interfere with or disrupt the App or its servers

• Attempt to gain unauthorized access to any part of the platform

• Use the platform for any unlawful purpose

• Resell or sublicense access to the platform without written authorization

7. Intellectual Property

All content, features, and functionality of the ChurchGrids App — including but not limited to The

Grid automation engine, interface design, logos, and software — are owned by ChurchGrids

and protected by applicable intellectual property laws. You are granted a limited, non-exclusive,

non-transferable license to use the App for its intended purpose. You may not copy, modify,

distribute, or create derivative works from any part of the App.

8. Limitation of Liability

To the fullest extent permitted by law, ChurchGrids shall not be liable for any indirect, incidental,

special, consequential, or punitive damages arising from your use of the App. This includes but

is not limited to damages resulting from:

• Undelivered or delayed SMS messages

• Data loss or corruption

• Unauthorized access to your account

• Interruptions or errors in the service

ChurchGrids & total liability to you for any claim shall not exceed the amount you paid for the App

in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless ChurchGrids, its officers, directors,

employees, and agents from any claims, damages, losses, or expenses (including reasonable

attorney fees) arising out of your use of the App, your violation of these Terms, or your violation

of any third-party rights.

10. Modifications to the App & Terms

ChurchGrids reserves the right to modify, suspend, or discontinue the App at any time without

notice. We may also update these Terms from time to time. Continued use of the App after

changes are posted constitutes your acceptance of the revised Terms. We will make reasonable

efforts to notify users of material changes.

11. Termination

ChurchGrids may terminate or suspend your access at any time, with or without cause, with or

without notice. Upon termination, your right to use the App ceases immediately. Provisions of

these Terms that by their nature should survive termination shall survive, including ownership

provisions, warranty disclaimers, and limitations of liability.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict

of law provisions. Any disputes arising under these Terms shall be subject to the exclusive

jurisdiction of the courts located in Nashville, Tennessee.

13. Contact

If you have questions about these Terms, please contact us:

ChurchGrids | 6057 Bradford Hills Dr, Nashville, TN 37211

Email: connor@churchgrids.com | Phone: 940-781-3707